Data protection charter
The data collected by Clxbrand.com?
Constitutes personal data any information allowing you to be identified directly or indirectly, such as for example the surname, first name(s), date of birth, age, sex, e-mail address, postal address or telephone number. Depending on the case, Clxbrand.com processes your personal data, directly collected from you or resulting from the use of the services. Clxbrand.com is also likely to be the recipient of data that has been collected from you by a third-party service provider in connection with the brand.
Clxbrand.com collects and processes the following categories of data:
Data to identify you: First name + Last name + Company
Contact data: Email, mobile phone number
Connection data, use of services: Connection logs, acceptance of the General Conditions, acceptance of the Charter.
When the user connects to the Site, the latter records the IP address, the logs of connection and validation of the General Conditions of Use and Sale, the logs of acceptance of the charter, the logs of acceptance as part of the collection of consent for the use of personal data.
Profile on the internet
The use of the services provided on the Site (including that of the partners) makes it possible to fill in a profile, which may include in particular an email address, a telephone number.
Why does Clxbrand.com collect and process your data?
The collection and processing of your data allow us to perform the services you want to benefit from, to offer you personalized services and commercial offers that may be of interest to you in the context of a better understanding of your expectations and your requests.
More specifically, data processing by Clxbrand.com has the following purposes:
Welcome, identify and provide services:
Manage user/customer access and identity and authenticate
Verification and authentication of data transmitted by the customer
Manage call tracking: when you contact our Customer Relations Center, Clxbrand.com uses an automatic phone number detection system to save you and our Customer Relations Center time.
Store customer or user data in the context of Clxbrand.com’s commercial activity
Manage data subject rights requests. Communicate for customer management
To secure :
Prevention and detection of fraud, malware (malicious software or malicious software) and management of security incidents.
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Personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences
Management of the operation and optimization of the site – e-marketing activities: we use your data for marketing purposes. These activities include:
The use of your contact details to send you regular information relating to brand-related services. You can unsubscribe from these marketing communications by e-mail easily and at any time by clicking on the « Unsubscribe » link that you will find in all of our newsletters and communication media.
Personalized offers, created from your information, may be offered to you, mobile applications and third-party websites/applications (including social networks), and site content displayed to you may also be personalized. These may be offers from Clxbrand.com, co-branded sites, or other offers from partners that may be of interest to you.
When you participate in other promotional activities (by contest), certain information will be used for the proper management of these activities.
We may also contact you on other occasions by email, post, telephone or text message, depending on the contact details you have previously provided to us. We also process the requests that you send us, in particular, for the following reasons: requests for information, consultations, appointments and to benefit from offers. If you have not completed your call or received a response in sufficient time, we may contact you to call you back in order to find out the subject of your request and help you. When you use our services, we may send you a questionnaire or invite you to leave a comment about your experience.
Improving our services: we also use personal data for analytical purposes to improve our services, the user experience, the operation and quality of our services, but also to carry out tests and solve problems.